The first steps to be taken when a death occurs are often the hardest to make. A member of our professional staff is on hand to answer your call, 24 hours a day, 365 days a year. We will give you practical, honest and straightforward advice and are always here to help you. You can also find additional information on our website, under the Useful Information section.
We will guide you every step of the way. We will make an appointment to meet with you to discuss the individual funeral arrangements. This can be at your home or ours, whichever is more convenient for you. We will take your detailed instructions and talk you through all the options available, tailoring our service to meet your needs. We will give you a full written estimate of the costs without obligation.
Once we have supplied an estimate of the costs, we will complete all the necessary arrangements to allow the funeral to take place. We will discuss whether you wish to visit our chapel of rest, and advise when this will be possible taking into consideration your own personal circumstances. We will offer guidance and support on the days running up to the funeral , and ensure that everything runs smoothly on the day itself. We will ensure that we are here at every stage to answer any questions you may have, and support you through this difficult time.